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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grace Mcdaid

December 26, 2025

5  out of  5
rating by Grace Mcdaid
"very helpful!"
We responded:
"Thank you for the excellent review, Grace! We’re glad to hear our team was very helpful. Thank you for giving us the opportunity to meet your insurance needs."
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mahrana mohammadi

December 26, 2025

5  out of  5
rating by mahrana mohammadi
"I had a great experience with State Farm, thanks to Moa M.! Moa was incredibly helpful and made the entire process easy and stress-free. He took the time to explain everything clearly and made sure I fully understood my options, which I really appreciated. His professionalism, patience, and responsiveness made a big difference. I highly recommend Moa M. (and every other agent from SF) to anyone looking for excellent customer service and a smooth insurance experience!"
We responded:
"Thank you for the excellent review, Mahrana! We’re glad to hear our team took great care of you. Here at our State Farm office in Virginia we do all we can to take great care our our policyholders. Thank you for giving us the opportunity to meet your insurance needs."
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keith jr

December 23, 2025

5  out of  5
rating by keith jr
"I had a smooth process was heavily informed of all options all around great and friendly service"
We responded:
"Thanks a lot for the excellent review, Keith! Glad to hear our team took great care of you. Thank you for giving us the opportunity to meet your insurance needs."
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Bryson Alley

December 22, 2025

5  out of  5
rating by Bryson Alley
"Oliver’s office is great. Very responsive and helpful. Specifically Tommy went out of his way to make sure I had what I needed. Can’t recommend them more."
We responded:
"Thank you for the excellent review, Bryson! Tommy is an asset to our team and we’re glad to hear he took great care of you. Thank you for giving us the opportunity to serve your insurance needs."
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Evelena Carter

December 15, 2025

5  out of  5
rating by Evelena Carter
"Mr. Oliver Zelaya was very easy to work with and very patient with me. It took me several calls because I didn't have all my information together. He explained how to call the other insurance company to get my refund. Sent me all my paperwork on the email!"
We responded:
"Thank you for the wonderful review, Evelena! Our team does its best to make sure your experience is remarkable. Thank you for giving us the opportunity to meet your insurance needs."
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James Pickle

August 13, 2025

4  out of  5
rating by James Pickle
"Great service. Timely service. All around wonderful."
We responded:
"Thank you for the excellent review James. We are happy to hear our team was able to help you with your insurance needs. Thank you for your business!"
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The Kelly Group

July 24, 2025

5  out of  5
rating by The Kelly Group
"I just had my annual review with Oliver Zelaya with State Farm Insurance. Oliver continues to be the ultimate professional. He has a thorough knowledge of the insurance industry and has helped me improve the quality of my portfolio. I feel confident that I am providing the coverage my family needs. I highly recommend him."
We responded:
"Thank you for such a great review, Brenda! Here at Oliver Zelaya State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional! Our State Farm family would be nothing without policyholders like you! Thanks again for taking the time to review your insurance needs with me."
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David Baronian

June 30, 2025

5  out of  5
rating by David Baronian
"I recently changed my insurance over to State Farm - Oliver Zelaya's office, and they have been awesome to work with. Nothing has been long and drawn out, they've checked a few times with me if I am satisfied and if I want to make changes! The customer care is fantastic. Was very pleased with my quote that I received!"
We responded:
"Thank you for the excellent review, David! We’re glad to hear our team has been awesome to work with. Here at State Farm office of Oliver Zelaya, we do all we can to make sure your experience is remarkable. Thank you for giving us the opportunity to meet your insurance needs!"
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Eugene Johnson

June 10, 2025

5  out of  5
rating by Eugene Johnson
"My insurance agent Nikki was so helpful and so great she went over everything with me making me feel confident and making my decisions. Thanks a lot Nikki! You're the best peace!"
We responded:
"Thank you for the excellent review, Eugene! We’re glad to hear Nikki took great care of you. Here at Oliver Zelaya - State Farm Agency we do all we can to make sure your experience is collaborative. Thank you for giving us the opportunity to meet your insurance needs!"
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Troy Sydnor

June 4, 2025

5  out of  5
rating by Troy Sydnor
"Tommy was the agent that helped me switch my insurance from National General to State Farm. I love the coverage plan and quote he gave me and glad to get on board THANK 😊 YOU Tommy so much and the State Farm Family ❣️🙏💯😎"
We responded:
"Thank you for the excellent review, Troy! We’re glad to hear Tommy took great care of you. Here at Oliver Zelaya State Farm Agency we do all we can to make sure your experience is exceptional. Thank you for giving us the opportunity to meet your insurance needs!"
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Mark Thunstedt

June 3, 2025

5  out of  5
rating by Mark Thunstedt
"The service from this office has been exemplary. Any time I have needed to make changes to coverage or for support with documentation, it’s all been done with as much efficiency as I’ve ever seen."
We responded:
"Thank you for the fantastic review, Mark! We’re delighted to hear about your exceptional experience with our efficient and dependable service. Here at Oliver Zelaya - State Farm Agency our team is dedicated to providing remarkable service to our customers. Thank you for giving us the opportunity to serve you and meet your insurance needs."
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Dave R

June 2, 2025

5  out of  5
rating by Dave R
"Oliver is by far the best insurance agent my wife and I have ever worked with. He provided us with clear information on what is and is not covered under each of our policies with State Farm and made helpful and logical recommendations regarding adjusting the coverages in our policies."
We responded:
"Thank you for your wonderful review, Dave! We’re thrilled to hear you about your experience. Here at Oliver Zelaya State Farm insurance office we do all that we can to make sure you’re provided with exceptional service. We pride ourselves on delivering clear insurance policy information and offering tailored coverage recommendations to meet your needs. Your satisfaction is our priority, and we look forward to continuing to provide reliable insurance services for you and your family in Northern Virginia."
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Esther

May 30, 2025

5  out of  5
rating by Esther
"I had a lovely experience with Nikki! She was so thorough and made it so easy while answering any questions I had. If I had known that it would be so easy to find a new car insurance company, I would have done it sooner! Thank you again to Nikki! <3"
We responded:
"Thank you for the wonderful review, Esther! Here at Oliver Zelaya State Farm we do all we can to make sure your experience is pleasant. We’re glad to hear Nikki took great care of you. She is an asset to our team and our insurance office values her expertise. Thank you for giving us the opportunity to meet your insurance needs."
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Sarah Sullivan

April 10, 2025

5  out of  5
rating by Sarah Sullivan
"For years, I got my auto and apartment renters' insurance through Oliver and his team! Fantastic customer service- I highly recommend them. Whenever it was time to renew a policy, they would send me notifications well in advance to schedule a call and review any changes. I recently moved across the country and they helped me find a new (and also excellent!) State Farm agent for California."
We responded:
"Thank you for the wonderful review! We’re thrilled to hear about your positive experience with our team and State Farm agency. Providing fantastic customer service is our top priority, and we’re glad you felt supported with your auto insurance and renters insurance needs over the years. It was our pleasure to assist you with your move by connecting you to a California State Farm agent. Thank you for giving us the opportunity to serve you!"
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Samuel Teshome

March 27, 2025

5  out of  5
rating by Samuel Teshome
"I’ve been with Oliver and State Farm for more than a year, and got by far the best service from an insurance agent. Hustle free and convenient service."
We responded:
"Thank you for the excellent review, Samuel! We’re glad to hear our team takes great care of you. Thank you for giving us the opportunity to meet your insurance needs."
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Beverly Brooks

February 7, 2025

5  out of  5
rating by Beverly Brooks
"I DON'T KNOW HOW MY INFO GOT TO STATE FARM. BUT I SAID "WELL SINCE YOU CALLED LETS TALK". I'M VERY PLEASED WITH THE OUTCOME. IF ALL INSURANCE AGENCIES WERE AS GREAT AS OLIVER WAS IT WOULD MAKE LIFE MUCH EASIER WHEN IT COMES TO INSURANCE. HE EXPLAINED EVERYTHING TO ME. AND HECK I SAVED SOME MONEY!! GREAT JOB!!"
We responded:
"Thank you for sharing your positive experience with our State Farm Insurance office. We’re thrilled to hear that our team provided you with such an easy insurance process and clarity on your policy. Saving money while ensuring customer satisfaction is what we strive for here at Oliver Zelaya - State Farm Insurance Agent. We appreciate your kind words about our insurance customer service and hope you continue to enjoy the benefits of your affordable insurance options. Thank you for choosing us!"
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Joyce Rodas

January 15, 2025

5  out of  5
rating by Joyce Rodas
"State Farm made the process easy to obtain a quote with no pressure to change carriers. I was impressed with the responsiveness from the team. I look forward to working with Oliver Zelaya’s team! Thank you for all your assistance!"
We responded:
"Thank you for the excellent review, Joyce! We are lucky to have great customers like you. Thank you for giving us the opportunity to meet your insurance needs!"
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Olamide Alli-Odai

January 4, 2025

5  out of  5
rating by Olamide Alli-Odai
"I want to express my sincere gratitude to the State Farm team led by Oliver Zelaya, with a special shoutout to Joselyn Garcia. They were instrumental in helping me recover my personal articles policy, providing exceptional support and communication throughout the entire process. Their responsiveness was consistently impressive, and they always went the extra mile to ensure my satisfaction. I highly recommend this team for their professionalism, dedication, and commitment to customer happiness."
We responded:
"Thank you for the excellent review, Olamide! Joselyn is an asset to our team and we’re glad to hear she took great care of you. Thank you for giving us the opportunity to meet your insurance needs."
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Margaret Miller

December 11, 2024

5  out of  5
rating by Margaret Miller
"I think Mr. Zelaya is awesome!! He went over both of my policies with me in detail to ensure that I had the correct amount of coverage for "today's realistic replacement costs". Took a lot of time with me and answered so many questions that I had. His office always answers the phone right away. Glad to be under his State Farm Umbrella!"
We responded:
"Thank you for such a wonderful review, Margaret! Here at Oliver Zelaya State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional. Our State Farm family would be nothing without policyholders like you! Thanks for giving us the opportunity to meet your insurance needs."
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Jonathan Zurer

December 6, 2024

5  out of  5
rating by Jonathan Zurer
"Oliver is responsive and knowledgeable. He made some good suggestions for how to change coverages, including suggestions for how to save some money."
We responded:
"Thank you for the great review, Jonathan! Our office is better with valuable customers like you. Thanks for giving us the opportunity to meet your car insurance and home insurance needs."
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Lara Allegue

December 5, 2024

5  out of  5
rating by Lara Allegue
"I’ve been with State Farm for several years now, and I couldn’t be happier. Oliver is always incredibly helpful and takes the time to explain everything clearly. Their services provide me with a strong sense of security and confidence, so I plan to stay with them for as long as possible. I highly recommend them to anyone looking for a reliable and trustworthy insurance company!"
We responded:
"Thank you for the excellent review,Lara! We appreciate you giving us the opportunity to meet your insurance needs. Our State Farm team wouldn’t be the same without great policyholders like you. Thank you!"
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Ryan Taylor

November 9, 2024

5  out of  5
rating by Ryan Taylor
"Excellent customer service. Not to mention I saved about $550/year but moving my auto and motorcycle policy to State Farm."
We responded:
"Thank you for the excellent review, Ryan! We are lucky to have great customers like you. Thank you for giving us the opportunity to meet your insurance needs."
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Keith Thompson

November 8, 2024

1  out of  5
rating by Keith Thompson
"Great customer service Oliver, you were very helpful and knowledgeable about exactly what I needed Thanks again."
We responded:
"Thank you for the positive feedback, Keith! We are happy to have meet your insurance needs. Thanks for giving us the opportunity to serve you."
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Marilyn Dillihay

November 4, 2024

5  out of  5
rating by Marilyn Dillihay
"Tommy Cherico was very knowledgeable and responsive and took care of my needs in a timely and professional manner."
We responded:
"Thank you for the great review, Marilyn! We’re happy to hear Tommy took great care of you. Thanks for giving us the opportunity to meet your insurance needs."
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brenda hammond

October 30, 2024

5  out of  5
rating by brenda hammond
"I transitioned to State Farm and Oliver provided a great customer experience. I reached out to him because of a legacy policy and because of his attentiveness and professionalism , I decided to remain with his office. I also decided to transition my auto insurance policy. Most importantly, his office actually answers the phone and returns calls. ,"
We responded:
"Thank you for such a wonderful review, Brenda! Here at Oliver Zelaya State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional. Our State Farm family would be nothing without policyholders like you! Thanks for giving us the opportunity to meet your insurance needs."